For premium hosting, you don't want to take chances on an overloaded server or a Web site that your staff & customers can't reach. In order to protect your Web investment, GraySail provides the some of the highest service level agreements (SLAs) available. Hosting services are offered in the following categories:
Basic Hosting
GraySail's hosting services are
provided in order to allow our customers to consolidate service providers.
Features of the service include:
- 99.9% uptime
- 3 gigabits of bandwidth per month
- 100 MB disk space
- Unlimited e-mail addresses
This hosting plan is designed for basic html websites that do not include any dynamically generated content.
Enhanced Hosting
If your website has dynamically
generated content, forms, or linkage to a database GraySail's hosting service is
slightly different. You still receive the same features from basic hosting, but
additional set-up and configuration is needed in order for your website to
function properly.
Premium Hosting
GraySail's premium service offers custom-configured,
heavy-duty Dell™ Server environments, hosted in the Time Warner data
center in Columbia, South Carolina. Although a hardware failure is highly
unlikely with redundant disks and power supplies, our premium servers are backed
by Dell Corporation's immediate on-site service guarantee. We commit to
providing 99.9% network uptime and if the network fails for any reason, and if
for any reason you have less than 99.9% up time or incur any downtime beyond what
is scheduled or accounted for, we will begin refunding money (up to the amount
paid for the month). Within our premium service two SLAs are available.
- Single Server Environment SLA
- Dual Server Environment SLA
Complete disaster recovery plans are available with each of these SLAs.
