Quick Information

• Username = handle_domain_extension
• handle@domain.extension
• Pop server (incoming) = secure.graysail.com
• Requires SSL 
•  SMTP server (outgoing) = secure.graysail.com
• Requires Authentication
• Requires SSL

You may also check your e-mail on the web by visiting https://secure.graysail.com/mail . Once there, you will need to enter your username, which can be derived from your e-mail address as follows:

• handle_domain_extension
• handle@domain.extension

This is done for security purposes.

Using Outlook Express
These directions were formulated based on version 5, however the process should be similar for all versions of the software.

1. Select “Tools” from the menu at the top
2. Choose the “Accounts” option from the menu
3. Select the “Mail” tab on the new window
4. click the “Add” button
   1. select mail
5. Enter your Display Name, this should be YOUR NAME, and is what will be displayed in the “From” field when you send an e-mail to someone
6. Click Next
7. Use the “I already have an email address” option and enter your e-mail address, which has been given to you. ex)you@yourdomain.com
8. Click Next
9. Your incoming mail server is a POP3
10. Your incoming mail server: secure.graysail.com
11. Your outgoing mail server: secure.graysail.com
12. Click next
13. Account name: handle_domain_extension
    1. i.e. handle@domain.extension
14. Enter your password that you have been given
15. Check the box next to the statement, “My server requires authentication”
16. Click next
17. Click Finish
18. Return to the “Internet Accounts” window by selecting “Tools” and then “Accounts.” Click once on the account that was just set up and click “Properties”
19. Select the “Advanced” tab
20. Check the box beside the statement, “This server requires a secure connection (SSL)” for both the outgoing and incoming server areas.
21. Click “Apply”
22. Click “Ok”

Using Outlook
These directions were formulated based on Outlook 2000, however the process should be similar for all versions of the software.

1. Select “Tools” from the menu at the top.
2. Choose the “Accounts” option from the Tools menu
3. Click the “Add” button and be sure to select a “mail” account
4. Enter your Display Name, this should be YOUR NAME, and is what will be displayed in the “From” field when you send an e-mail to someone.
5. Click next
6. Enter your e-mail address, ex) you@domain.com
7. Click next
8. Your incoming mail server is a POP3
9. Incoming server: secure.graysail.com
10. Outgoing server: secure.graysail.com
11. Click next
12. Account Name = handle_domain_extension
    1. i.e. handle@domain.extension
13. Password – it has been given to you
14. Click next
15. Select the statement “I will establish my internet connection manually.”
16. Click next
17. Click Finish
18. Again go to “Tools” then “Accounts”
19. Select the statement that you want to “view or change” and account
20. Click next
21. Click once on your account o select it.
22. Click the “Change” button
23. Click the “More Settings” button
24. Select the “Advanced” tab
25. Check the box beside the statement, “This server requires a secure connection (SSL)” for both the incoming and the outgoing server areas
26. Select the “Outgoing Server” tab
27. Check the box next to the statement, “My outgoing server (SMTP) requires authentication.”
28. Click OK
29. Click next
30. Click finish

Using Mac Mail
These directions were formulated based on version 1.2.5 (v553), however the process should be similar for all versions of the software.

1. Select the “Mail” option from the menu at the top
2. Choose the “Preferences” option
3. Select the “Accounts” button
4. Click the “Add Account” button
5. The “Account Type” is POP3
6. Enter the “Description.” The description of the account should be a word or phrase that will help you remember what the account is for (ex) ‘work email' or ‘home email'
7. Enter the “Email Address.” Ex) you@domain.com
8. Enter your “Full Name.” This is the name that will show up in the “from” field when you send someone an e-mail
9. Enter the “Incoming Mail Server” = secure.graysail.com
10. Enter your “User Name” = handle_domain_extension
    1. handle@domain.extension
11. Enter your “password” which has been provided
12. Select the “Outgoing Mail Server” from the drop down menu. The server should be secure.graysail.com.
    1. If secure.graysail.com is not an option, select the “Add Server” option from the drop down menu.

• i. Enter the “Outgoing Mail Server” = secure.graysail.com
• ii. Check the box next to the statement, “Use Secure Sockets” 
• iii. Select “password” from the ‘Authentication' drop down menu 
• iv. Enter your username and password again

1. Select the “Advanced” tab at the top of the window
2. Check the box next to the statement, “Use SSL.”
3. be sure that the “password” option is displayed in the “Authentication” drop down menu.

Using Entourage
These directions were formulated based on version X and 2001, however the process should be similar for all versions of the software.

1. On the “Tools” menu, click “Accounts.”
2. On the “Mail” tab, click “New.”
3. In the “Account Setup Assistant” box, type your name. This is the name that users see when they receive messages from you. Click the arrow to advance to the next screen.
4. In the “Your E-mail address” box, type your e-mail address (i.e. you@domain.com ). Click the arrow to advance to the next screen.
5. In the “Mail Servers” dialog box, click POP3 from the “My Incoming Mail Server” list.
6. In the “Incoming Mail Server box, type the server name; secure.graysail.com
7. In the “Outgoing Mail” box, type the simple mail transport protocol (SMTP) server address: secure.graysail.com
8. In the “Account ID” box, type your username: handle_domain_extension
   1. handle@domain.extension
9. In the “password” box, type the password that has been provided.
10. In the “Account Name” box, type a descriptive name for the account. This is a display name, and is not an item provided by your ISP or administrator. Ex) Work Email or Home Email
11. Click FINISH
12. Return to the list of e-mail accounts by selecting the “Accounts” option on the “Tools” menu again.
13. Select the account you just setup and click “Edit”
14. Go to the “Account Settings” tab.
15. In the “Receiving Mail” dialog box – choose “Click here for advanced receiving options.”
    1. Then Check the box next to the statement, “This POP3 service requires a Secure Connection (SSL).”
    2. Check the box next to the statement, “Always Use Secure Password.”
16. In the “Sending Mail” dialog box, click “Click here for advanced sending options.”
    1. Check the box next to the statement, “SMTP service requires secure connection (SSL).
    2. Check the box next to the statement, “SMTP server requires authentication.”

Using Eudora

1. Select “Tools” from the top
2. Choose “Options”
3. Be sure the “Getting started” icon is highlighted on the left.
4. In the “Real Name” box type your full name. This is the name that will be displayed in the from field when you send a message.
5. In the “Return Address” box type your e-mail address. i.e. you@domain.com
6. In the “Mail server (Incoming)' box type: secure.graysail.com
7. In the “Login Name” box type the following information as derived from your e-mail address: handle_domain_extension
   1. handle@domain.extension
8. In the “SMTP Server' box type secure.graysail.com
   1. Check the box next to the statement, “Allow Authentication”
9. Then open the “Personalities” window by going to “Tools”
10. Right click on the personality and select ‘properties”
11. Select the “Required, STARTTLS” statement in the “Secure Sockets when Sending” area.
12. Select the “Incoming Mail” tab and again, select the ‘Required, STARTTLS” statement in the “Secure Sockets when Receiving” area.
13. Click OK.